- What is the minimum order?
- It depends on the shape, packaging and whether the run needs a custom mould, so we quote it per project rather than publishing one figure. Tell us the product and your target volume and we will answer directly — including when your volume is too small to be worth your money.
- How long does production take?
- Lead time is production plus packaging, and packaging is usually the longer of the two for a new brand. Ordering packaging early is what keeps a schedule tight. We give a dated schedule once specification and artwork are settled.
- Can I get a sample before committing?
- Yes, and you should. We send a pre-production sample and wait for written approval before mass production starts. Burn it on the equipment your customer actually uses — a document tells you the specification, only burning tells you the behaviour.
- Who designs the packaging?
- You own the design. If you have artwork we produce to it; if you do not, we can help work it out. Our standard formats are a 1 kg inner box, 5 kg pouch and 10 kg corrugated box, and custom formats are made when your market expects something else.
- How do I know the quality stays consistent?
- Every production batch is retested in the laboratory and issued a Certificate of Analysis for that batch. The agreed specification goes into the cooperation agreement with numbers next to it, not into a chat thread.
- What documents come with an export shipment?
- Commercial invoice, packing list, bill of lading, Certificate of Origin, the batch COA and an MSDS, with support arranged per destination country. Requirements differ by destination and change over time — your customs broker at the destination port is the authority, not us.
- Will ABRA branding appear on my product?
- No, unless you want it there. Neutral or own-brand packaging is the default for OEM work.